Range & SGA Update
Survey and Governance
The Member Survey is an important element in the governance at Vicars Cross Golf Club.
The Survey provides members the opportunity to provide direct feedback to the Board and Management, as to how they feel about all aspects of the Club – good and not so good – and suggest opportunities for improvement. It gives members and management alike a full , rounded view of how the Club is doing.
The Survey is run by independent company Players First. It focuses on the key Service areas of Golf Clubs and facilitates benchmarking across Clubs, nationally, regionally, by size, ownership model, etc. It is an invaluable tool for golf management.
The feedback from the survey along with the objectives laid out in the Future Direction Document (Clubv1>Club Docs>Board Matters) form the basis for the Club Budget i.e where and how member subscriptions get spent.
*Peter Roberts
Director of Governance
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